Privacy Policy

Last Updated: October 2024

1. Introduction

Welcome to petportraitcreator.com ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered pet portrait creation service (the "Service").

2. Information We Collect

Personal Information You Provide

  • Account Information: Your email address when you create an account.
  • Payment Information: We do not directly store your payment card details. All payments are processed securely through our payment processor, Stripe.

User Content

  • Pet Photos: The photos of your pets that you upload for portrait generation.
  • Generated Artwork: The digital portrait images created by our Service.

Automatically Collected Information

  • Usage Data: We may collect information about how you access and use the Service, including your IP address, browser type, and usage patterns.

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide, operate, and maintain our Service.
  • To process your uploaded photos using third-party AI models to generate your pet portraits.
  • To manage your account, process payments, and manage credits.
  • To communicate with you, including sending service-related updates.
  • To improve our AI models and the overall quality of our Service.
  • To prevent fraud and ensure the security of our Service.
  • To comply with legal obligations.

4. Data Processing and AI Models

When you upload a photo, it is securely transmitted and temporarily processed by a third-party AI service (such as those provided by Google or OpenAI) to generate your pet portrait. We do not store your original photos permanently on our servers after the generation process is complete. Generated portraits are stored temporarily (e.g., for 7 days) to allow you to download them, after which they are automatically deleted from our active systems.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with trusted third parties under the following circumstances:

  • AI Service Providers: To process images and generate artwork.
  • Payment Processors: To handle secure payment transactions (e.g., Stripe).
  • Service Providers: Who assist us in operating our website and business (e.g., cloud hosting, customer support).
  • Legal Compliance: If required by law, subpoena, or other legal process.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information. This includes SSL/TLS encryption for all data transmissions and secure cloud storage. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification.
  • The right to object to processing.
  • The right to data portability.
  • The right to withdraw consent at any time.

To exercise these rights, please contact us at the email address provided below.

8. Cookies

We use essential cookies to maintain your login session and preferences. We may also use analytics cookies to understand how users interact with our Service to help us improve it. You can control cookie settings through your browser.

9. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, or country where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@petportraitcreator.com

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

By using PetPortraitCreator.com, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

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