Frequently Asked Questions

Have questions about our AI pet portrait service? We've got answers! Find everything you need to know below.

About the Service

What is Pet Portrait Creator?
Pet Portrait Creator is an AI-powered service that transforms photos of your pets into beautiful, artistic portraits in various styles. You simply upload a photo, and our AI generates a unique piece of digital art in seconds.
How long does it take to generate a pet portrait?
Generation is incredibly fast, usually taking under a minute. During peak times, it might take a little longer. You'll see a live progress status while we create your masterpiece.
What do I receive after my portrait is generated?
You receive a high-resolution digital image of your pet's portrait. You can then download this image to share online, print for home decor, or use as a gift. We provide digital artwork, not physical prints.

Usage, Rights, and Privacy

Do I own the generated pet portrait?
Yes, you do. Artwork generated with our Pro Pack includes a full commercial-use license. Art created with the Free Trial is for personal, non-commercial use only.
Can I use the pet portraits for commercial purposes?
Absolutely! With the Pro Pack, you receive a commercial license, which allows you to use the artwork for marketing, merchandise, or any other business purpose. Please ensure your use does not infringe on third-party rights or violate our Terms of Service.
Are my uploaded pet photos kept private?
Yes, your privacy is a top priority. We never share your uploaded photos publicly. They are used only for the AI generation process in accordance with our Privacy Policy and are not stored permanently on our active servers.

Technical & Practical Questions

What types of pets can I use?
All pets are welcome! Our AI works great with dogs, cats, rabbits, birds, hamsters, horses, reptiles, and more. For the best results, use a clear, well-lit photo where your pet's face is clearly visible.
What are the best photo requirements for good results?
For optimal results, upload a clear, high-resolution photo in JPG or PNG format (up to 10MB). Good, even lighting is key to capturing your pet's true colors and features. Avoid blurry photos, heavy shadows, or images where your pet's face is obscured.
Do my purchased credits expire?
No, credits purchased with the Pro Pack are tied to your account and do not expire. You can use them whenever you're ready to create more art.
Can I get a refund if I don't like the result?
Due to the computational costs of AI generation, we cannot offer refunds on used credits. However, if a generation fails due to a technical error on our side, please contact our support team, and we will be happy to assist you and restore the credit if applicable.

Still have questions?

If you can't find the answer you're looking for, please don't hesitate to reach out to our support team.

Contact Support